Frequently Asked Questions

Get answers to the most commonly asked questions about us and our products.


What is the main difference between DNSSense and Infoblox?

We already have Fortinet, Palo Alto, Symantec Bluecoat, a Forcepoint Next-Generation Firewall, etc. Why should we buy DNSSense?

Do you offer an authoritative DNS service?

Do you offer a DDI service?

What is your licencing model?

Can I buy the products separately, or are they all purchased at once?

How long does it Take to deploy the products, and is it necessary to have a constant administrator (admin) control?

What is DGA? Is it possible to block?

Why should we adopt DNS-level protection?


Can DNSEye be used in multi-tenant environments, such as managed service providers?

Is there a limit to the size or scale of the network that DNSEye can support?

Is DNSEye compatible with cloud-based DNS services?

How can DNSEye deploy so quickly, even for complex networks?

Can I try DNSEye for free?


Is there a feature to block unknown (firstly-seen) domains?

Can the “Roaming Client” disable itself when it enters the local network?

Is there any protection against users disabling the “Roaming Client”?

Does “Roaming Client” cause any issues in system performance?

Which platforms does “Roaming Client” support?

Is it possible to give access to a blocked domain?

Is it possible to block specific categories or certain user groups?

Is there a DNS tunneling protection feature?

Cyber X-Ray

How can you substantiate your claim that Cyber X-Ray is superior to other domain threat databases?

Does Cyber X-Ray have any third-party integrations?

How comprehensive is Cyber X-Ray's domain intelligence report?

How does Cyber X-Ray identify malicious domains?

How often does Cyber X-Ray update its intelligence for each domain?

How does Cyber X-Ray outperform competitors?

What’s the false positive rate?

Is Cyber X-Ray a product I can purchase separately?

How does Cyber X-Ray work in DDR 2.0?